Dashboard and reports· 8 of 10

Work Pattern Analysis report

A 24-hour timeline of everyone’s sessions for one day.

Updated October 22, 2026 1 min read

Pick a date and see each person’s day as a bar from midnight to midnight, in the time zone you choose.

Reading the timeline

  • Each block is a work session. Its green part is the productive share; the rest is idle.
  • Hover over a block for the exact times and productive and idle time.
  • Activity Intensity above the timeline shows how active the whole team was through the day, with the peak.

Good for

  • Spotting very early starts or very late finishes.
  • Seeing overlap for teams across time zones.
  • Checking shift coverage in contact centres.

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