While the timer runs, the desktop app reports activity about once a minute.
- A minute with at least one mouse click or keystroke counts as productive.
- A minute with none counts as idle.
- Moving the mouse without clicking does not count as activity.
Productivity is productive time divided by productive plus idle time. Time between sessions, such as breaks, evenings and weekends, is not tracked, so it is neither productive nor idle.
Why reading or a call can look idle
Reading a long document or joining a video call may involve few clicks. That is expected. Look at trends over weeks rather than single minutes, and talk to people before drawing conclusions.
Working hours
Default Working Hours is the daily target and Threshold Working Hours is the minimum below which a day counts as underperforming. Both feed into the employee score.
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