A manager sees no employees

Fix reporting lines and group roles so managers see their team.

Updated October 22, 2026 1 min read

Managers only see people who report to them or who are in groups they manage.

Open Employees and check the Reporting To column for the manager’s team. Edit anyone who points to the wrong person.
Or open Groups, add the team to a group and give the manager the group role Manager.
Make sure the person’s account role is Manager. Only Managers can manage groups.

The change applies straight away; ask the manager to refresh the page. See Reporting lines.

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